Accessibility

Compliance Status

This website is partially compliant with Royal Decree 1112/2018 of September 7, due to non-compliance in the following aspects:

• Decorative Videos: The website contains decorative videos that play automatically in a loop, lack visible controls, contain no audio, and are not accompanied by a transcript describing their visual content.
• Studio Photographs: The website contains studio photographs that lack a detailed transcript describing the characteristics of the garments depicted.

Preparation of this Declaration

• This declaration was prepared at the time of publication of this website.
• The method used to prepare the declaration was a self-assessment carried out by the organization itself.
• Last review of the statement: 09/30/2024

Comments and contact information

You can submit communications regarding accessibility requirements of Royal Decree 1112/2018, of September 7, such as:

• Reporting possible non-compliance on this website.
• Reporting any access difficulties that have not been taken into account.
• Suggesting accessibility improvements.

Through the following channels:

• Email: [email protected]
• Telephone: +34 952 069 900

Communications will be received and processed by the unit responsible for the content of this website.

You can also request an accessible version of any information on the website that does not meet accessibility requirements.

Communications should be directed to the Accessibility Unit of this Entity via email at [email protected]

Application Procedure

If you disagree with the decision made regarding a complaint or request for accessible information, you may file a claim to learn the reasons or object to them, explaining why you believe the response is inadequate.

You may initiate a claim to learn and object to the reasons for the rejection of a request for accessible information or complaint, request the adoption of appropriate measures if you disagree with the decision, or explain why you believe the response does not meet the required standards.

The claim should be addressed to the Accessibility Unit of this Entity, or, if the claim concerns an action taken by said Unit, to its hierarchical superior, via email at [email protected]